Privacy Policy
Effective Date: September 26, 2025
Last Updated: September 26, 2025
Rancho El Yunque (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book a hunt, or otherwise interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, passport/ID details (if required by law for hunting permits).
- Payment Information: Credit/debit card details or other payment methods, processed securely through third-party providers.
- Usage Information: Information about how you use our website (IP address, browser type, device information, pages visited).
- Voluntary Information: Information you provide when contacting us, filling out forms, or subscribing to newsletters.
2. How We Use Your Information
We use your information for purposes including:
- Processing reservations and payments
- Obtaining necessary hunting permits and licenses
- Communicating with you regarding your trip or booking
- Improving our website and customer experience
- Sending promotional offers, newsletters, or updates (if you opt in)
- Complying with legal obligations in Mexico and internationally
3. Sharing of Information
We do not sell your personal information. However, we may share your information in the following situations:
- Service Providers: With trusted third parties who assist in operations (payment processors, guides, transportation, accommodations).
- Legal Requirements: If required by law, regulation, or government authorities.
- Business Transfers: In the event of a merger, sale, or restructuring of our business.
4. Data Security
We implement reasonable technical, physical, and administrative safeguards to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Withdraw consent to marketing communications
- Request details about how your data is processed
- File a complaint with a data protection authority in Mexico or your home country
To exercise these rights, please contact us at info@ranchoelyunque.com.
6. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies in your browser settings, though some features may not function properly.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Rancho El Yunque
Azenzo Center, Tower A, 15th floor
Paseos Vistas del Sol 6800 Haciendas del Valle
CP 31207
Chihuahua, Chihuahua
MEXICO
US:(815) 405-8810
MX: +52 1 614 268 8226